Insights into the pursuits of building better visitor experiences
Screw tourism as usual.
Small Giants Tourism Insights
Hospitality, Technology and Queenstown
The reality of forecasting the sales of a new tourism business
Visitor Experience at the TIA Summit
A finger on the pulse of tourism in NZ
OTAs VS the modern traveler
Experience Design for the modern traveler
"We're changing our strategy based on that session".
Electrify Queenstown
How guests find you (isn’t always what you think)
Homebuilt Sauna Project
Business models for campgrounds
How do you turn a visitor pain point into the highlight of your experience?
Differentiation will help with that.
Growth in visitor numbers doesn’t = growth in your tourism business
The future of tourism and hospitality tech
The next gondola for Queenstown... Coronet Peak?
Unintentionally low impact tourism
Tourism development confidence in 2024
Slide Decks
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Experience
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Emotions
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Execution
