Insights into the never-ending pursuit of building a better tourism system

Hospitality, Technology and Queenstown

The reality of forecasting the sales of a new tourism business

Visitor Experience at the TIA Summit

A finger on the pulse of tourism in NZ
OTAs VS the modern traveler

Experience Design for the modern traveler
"We're changing our strategy based on that session".

Electrify Queenstown
How guests find you (isn’t always what you think)

Homebuilt Sauna Project
Business models for campgrounds

How do you turn a visitor pain point into the highlight of your experience?
Differentiation will help with that.

Growth in visitor numbers doesn’t = growth in your tourism business

The future of tourism and hospitality tech
The next gondola for Queenstown... Coronet Peak?
Unintentionally low impact tourism

Tourism development confidence in 2024
Tourism and travel is splitting itself in two directions

Simplifying the product matrix with new tourism experiences
Slide Decks
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Experience
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Emotions
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Execution